What payment methods do you accept?

You can shop safely and securely with the following payment methods: Credit Cards Apple Pay Google Pay Shop Pay

ELZA | ORTHOPAEDIC SNEAKERS

Name: ELZA | ORTHOPAEDIC SNEAKERS
Brand: Susan & Sarah
SKU: DSHD1-NU115001
Price: 49.95 GBP
Availability: InStock

£110.00 £49.95 Save 55%

Tax included.

Free Home Delivery via Royal Mail

30 day money-back guarantee

More than 50,000 satisfied customers

2 items | 10% OFF, 3 items | 15% OFF

Colour — Blue

Blue

Brown

Almost Sold Out

Delivered by Thu, 3 Sep

📦 Free Delivery

AUTUMN SWAP SALE UP TO 70% OFF!

If you can add it to bag, it's still in stock. Extra savings apply automatically at checkout — stack & save while you can.

Buy 2 pieces → Extra 10% off

Buy 3 pieces → Extra 15% off

Buy 4 pieces → Extra 20% off

Buy 5+ pieces → Extra 25% off

Elza™ | Orthopaedic Sneakers

Experience absolute comfort and unmatched style with the Elza™ Orthopaedic Sneakers. Designed to provide optimal support, these sneakers effectively relieve heel, foot, and knee pain, allowing you to embrace life without discomfort.

Pain Relief: Say goodbye to heel, foot, and knee pain for a more active lifestyle.
Increased Stability: Extra-wide heels ensure enhanced stability and support.
All-Day Comfort: Keeps your feet cool and comfortable from morning to night.
Durability and Support: Built to last, providing reliable support for all your daily activities.

Get yours today, up to 70% off in our Autumn Swap Sale!

We offer a 100% money-back guarantee within 30 days of receiving your order. If you're not completely satisfied, simply return your item for a full refund, no questions asked.

At Susan & Sarah, customer satisfaction comes first. That's why we keep you constantly updated on your order and always offer free delivery with a tracking number.

More than 50,000 customers trust Susan & Sarah, with an average rating of 4.7 out of 5 stars. Your satisfaction and confidence mean everything to us.

[{"id":54829823885649,"title":"Blue \/ UK 4.5 (EU 35)","option1":"Blue","option2":"UK 4.5 (EU 35)","option3":null,"sku":"DSHD1-NU115001","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118457169,"product_id":11119074476369,"position":1,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:57+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017","variant_ids":[54829823885649,54829823918417,54829823951185,54829823983953,54829824016721,54829824049489]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Blue \/ UK 4.5 (EU 35)","public_title":"Blue \/ UK 4.5 (EU 35)","options":["Blue","UK 4.5 (EU 35)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139781969,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":54829823918417,"title":"Blue \/ UK 5.5 (EU 36)","option1":"Blue","option2":"UK 5.5 (EU 36)","option3":null,"sku":"DSHD1-NU115002","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118457169,"product_id":11119074476369,"position":1,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:57+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017","variant_ids":[54829823885649,54829823918417,54829823951185,54829823983953,54829824016721,54829824049489]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Blue \/ UK 5.5 (EU 36)","public_title":"Blue \/ UK 5.5 (EU 36)","options":["Blue","UK 5.5 (EU 36)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139781969,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":54829823951185,"title":"Blue \/ UK 6.5 (EU 37)","option1":"Blue","option2":"UK 6.5 (EU 37)","option3":null,"sku":"DSHD1-NU115003","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118457169,"product_id":11119074476369,"position":1,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:57+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017","variant_ids":[54829823885649,54829823918417,54829823951185,54829823983953,54829824016721,54829824049489]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Blue \/ UK 6.5 (EU 37)","public_title":"Blue \/ UK 6.5 (EU 37)","options":["Blue","UK 6.5 (EU 37)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139781969,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":54829823983953,"title":"Blue \/ UK 7 (EU 38)","option1":"Blue","option2":"UK 7 (EU 38)","option3":null,"sku":"DSHD1-NU115004","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118457169,"product_id":11119074476369,"position":1,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:57+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017","variant_ids":[54829823885649,54829823918417,54829823951185,54829823983953,54829824016721,54829824049489]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Blue \/ UK 7 (EU 38)","public_title":"Blue \/ UK 7 (EU 38)","options":["Blue","UK 7 (EU 38)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139781969,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":54829824016721,"title":"Blue \/ UK 8 (EU 39)","option1":"Blue","option2":"UK 8 (EU 39)","option3":null,"sku":"DSHD1-NU115005","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118457169,"product_id":11119074476369,"position":1,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:57+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017","variant_ids":[54829823885649,54829823918417,54829823951185,54829823983953,54829824016721,54829824049489]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Blue \/ UK 8 (EU 39)","public_title":"Blue \/ UK 8 (EU 39)","options":["Blue","UK 8 (EU 39)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139781969,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":54829824049489,"title":"Blue \/ UK 8.5 (EU 40)","option1":"Blue","option2":"UK 8.5 (EU 40)","option3":null,"sku":"DSHD1-NU115006","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118457169,"product_id":11119074476369,"position":1,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:57+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017","variant_ids":[54829823885649,54829823918417,54829823951185,54829823983953,54829824016721,54829824049489]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Blue \/ UK 8.5 (EU 40)","public_title":"Blue \/ UK 8.5 (EU 40)","options":["Blue","UK 8.5 (EU 40)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139781969,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":54829824082257,"title":"Brown \/ UK 4.5 (EU 35)","option1":"Brown","option2":"UK 4.5 (EU 35)","option3":null,"sku":"DSHD1-NU115007","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118489937,"product_id":11119074476369,"position":2,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:58+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018","variant_ids":[54829824082257,54829824115025,54829824147793,54829824180561,54829824213329,54829824246097]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Brown \/ UK 4.5 (EU 35)","public_title":"Brown \/ UK 4.5 (EU 35)","options":["Brown","UK 4.5 (EU 35)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139814737,"position":2,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":54829824115025,"title":"Brown \/ UK 5.5 (EU 36)","option1":"Brown","option2":"UK 5.5 (EU 36)","option3":null,"sku":"DSHD1-NU115008","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118489937,"product_id":11119074476369,"position":2,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:58+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018","variant_ids":[54829824082257,54829824115025,54829824147793,54829824180561,54829824213329,54829824246097]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Brown \/ UK 5.5 (EU 36)","public_title":"Brown \/ UK 5.5 (EU 36)","options":["Brown","UK 5.5 (EU 36)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139814737,"position":2,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":54829824147793,"title":"Brown \/ UK 6.5 (EU 37)","option1":"Brown","option2":"UK 6.5 (EU 37)","option3":null,"sku":"DSHD1-NU115009","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118489937,"product_id":11119074476369,"position":2,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:58+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018","variant_ids":[54829824082257,54829824115025,54829824147793,54829824180561,54829824213329,54829824246097]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Brown \/ UK 6.5 (EU 37)","public_title":"Brown \/ UK 6.5 (EU 37)","options":["Brown","UK 6.5 (EU 37)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139814737,"position":2,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":54829824180561,"title":"Brown \/ UK 7 (EU 38)","option1":"Brown","option2":"UK 7 (EU 38)","option3":null,"sku":"DSHD1-NU115010","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118489937,"product_id":11119074476369,"position":2,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:58+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018","variant_ids":[54829824082257,54829824115025,54829824147793,54829824180561,54829824213329,54829824246097]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Brown \/ UK 7 (EU 38)","public_title":"Brown \/ UK 7 (EU 38)","options":["Brown","UK 7 (EU 38)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139814737,"position":2,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":54829824213329,"title":"Brown \/ UK 8 (EU 39)","option1":"Brown","option2":"UK 8 (EU 39)","option3":null,"sku":"DSHD1-NU115011","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118489937,"product_id":11119074476369,"position":2,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:58+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018","variant_ids":[54829824082257,54829824115025,54829824147793,54829824180561,54829824213329,54829824246097]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Brown \/ UK 8 (EU 39)","public_title":"Brown \/ UK 8 (EU 39)","options":["Brown","UK 8 (EU 39)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139814737,"position":2,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":54829824246097,"title":"Brown \/ UK 8.5 (EU 40)","option1":"Brown","option2":"UK 8.5 (EU 40)","option3":null,"sku":"DSHD1-NU115012","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118489937,"product_id":11119074476369,"position":2,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:58+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018","variant_ids":[54829824082257,54829824115025,54829824147793,54829824180561,54829824213329,54829824246097]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Brown \/ UK 8.5 (EU 40)","public_title":"Brown \/ UK 8.5 (EU 40)","options":["Brown","UK 8.5 (EU 40)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139814737,"position":2,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/0fb80716e06b453bb216cee1ff7e2794.jpg?v=1788898018"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}]

{"id":54829823885649,"title":"Blue \/ UK 4.5 (EU 35)","option1":"Blue","option2":"UK 4.5 (EU 35)","option3":null,"sku":"DSHD1-NU115001","requires_shipping":true,"taxable":true,"featured_image":{"id":84947118457169,"product_id":11119074476369,"position":1,"created_at":"2026-09-08T21:06:54+01:00","updated_at":"2026-09-08T21:06:57+01:00","alt":null,"width":2160,"height":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017","variant_ids":[54829823885649,54829823918417,54829823951185,54829823983953,54829824016721,54829824049489]},"available":true,"name":"ELZA | ORTHOPAEDIC SNEAKERS - Blue \/ UK 4.5 (EU 35)","public_title":"Blue \/ UK 4.5 (EU 35)","options":["Blue","UK 4.5 (EU 35)"],"price":4995,"weight":0,"compare_at_price":11000,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71241139781969,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2160,"width":2160,"src":"\/\/susanandsarah.co.uk\/cdn\/shop\/files\/b0a1f0f4de1f436996478a6aa9c05124.jpg?v=1788898017"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}

This Season Shop More, Save More.

For one day only, Susan & Sarah Circle members receive exclusive access to our Autumn Swap Sale, the biggest sale of the season.

Our most-loved styles are now available with up to 70% OFF but only for a limited time.

Whether you're treating yourself, your daughter, your sister, or someone special, today is the perfect opportunity to save on the pieces everyone has been talking about.

Buy 2 items, Get an extra 10% OFF
Buy 3 items, Get an extra 15% OFF
Buy 4 items, Get an extra 20% OFF
Buy 5+ items, Get an extra 25% OFF

These bundles are end-of-season-exclusive and live for today only, once this offer ends, it won't return. And as always with Susan & Sarah… when a style sells out, it's gone for good.

Stock is limited. Today is the day.

COMBINE & SAVE EXTRA 10%

61% OFF

FAITH | CHIC AND COMFORTABLE ORTHOPEDIC SANDALS

£130.00 £49.95 Save 62%

57% OFF

PIPER | ORTHOPAEDIC SLIP-ONS

£130.00 £54.95 Save 58%

57% OFF

DANYZHEIAH | ORTHOPAEDIC SNEAKERS

£130.00 £54.95 Save 58%

65% OFF

ODARA | ORTHOPAEDIC SLIP-ONS

£130.00 £44.95 Save 65%

Here's what our customers say

Excellent 4.7 / 5 ★★★★★

★★★★★
Perfect Fit & Luxurious Comfort
The fit is absolutely perfect, and the fabric feels incredibly soft against the skin. You can really tell it’s made with attention to detail and comfortable yet stylish. I’ve already received compliments, and I couldn’t be happier with my purchase!

Sarah Thompson
3 days ago

★★★★★
Worth Every Penny
I was hesitant to spend £160 on a dress from a boutique I hadn't tried before, but I'm so glad I did! The quality is exceptional, and the fit is absolutely perfect. Thank you, Susan & Sarah.

Emma Clarke
2 hours ago

★★★★★
Outstanding Customer Service & Care
I had a question about returns and got a reply within minutes. The team was so kind and patient they really care about their customers. My order arrived right on time and exceeded expectations!

Charlotte Wilson
4 days ago

★★★★★
Fast Delivery & Exquisite Packaging
Fantastic experience with Susan & Sarah! My order arrived quickly, beautifully packaged, and the quality exceeded my expectations. I'll definitely shop here again!

Olivia Bennett
1 days ago

★★★★★
Exceptional Quality & Beautifully Made
I'm so happy with my order from Susan & Sarah! The quality is amazing, and every detail feels carefully made. Great service too, highly recommend!

Laura Mitchell
4 hours ago

COMBINE & SAVE EXTRA 10%

COMBINE & SAVE EXTRA 10%

COMBINE & SAVE EXTRA 10%

44% OFF

ALEXANDRA | ORTHOPAEDIC COMFORT BOOTS

£90.00 £49.95 Save 45%

44% OFF

LILY | CLASSIC WATERPROOF LEATHER BOOTS

£90.00 £49.95 Save 45%

44% OFF

ANN | ROSE CHIC COMFORT BOOTS

£90.00 £49.95 Save 45%

44% OFF

BETTY | ALL-DAY COMFORT ORTHOPEDIC BOOTS

£90.00 £49.95 Save 45%

Frequently ASKED QUESTIONS

Yes, we offer free premium delivery on all orders. We want to make sure your purchase arrives quickly and safely at no extra cost.

Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition. Simply reach out to us through our Contact Page or email us directly at info@susanandsarah.co.uk, and we'll guide you through the return process.

Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your parcel anytime through our Order Tracking Page.

Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.

You can shop safely and securely with the following payment methods:

Credit Cards
Apple Pay
Google Pay
Shop Pay

Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information and ensure a safe checkout process.

Orders are typically processed within 1–3 working days. Delivery times may vary depending on your location and seasonal demand, but you will always receive tracking updates by email.

Our customer support team is always happy to help. You can reach us through the Contact Page or by email at info@susanandsarah.co.uk. We usually reply within 24 hours.

FREE DELIVERY WITHIN THE UK

Free delivery on every order across the UK this week only. We'll deliver straight to your door, safely and without extra cost.

30-DAY MONEY-BACK GUARANTEE

Shop with confidence. We offer a 30-day money-back guarantee if you’re not completely satisfied.

SECURE CHECKOUT

Enjoy a secure checkout with credit card. We want you to feel completely confident every step of the way.

ELZA | ORTHOPAEDIC SNEAKERS

Elza™ | Orthopaedic Sneakers

This Season Shop More, Save More.

COMBINE & SAVE EXTRA 10%

Here's what our customers say

Perfect Fit & Luxurious Comfort

Worth Every Penny

Outstanding Customer Service & Care

Fast Delivery & Exquisite Packaging

Exceptional Quality & Beautifully Made

COMBINE & SAVE EXTRA 10%

COMBINE & SAVE EXTRA 10%

COMBINE & SAVE EXTRA 10%

Frequently ASKED QUESTIONS

FREE DELIVERY WITHIN THE UK

30-DAY MONEY-BACK GUARANTEE

SECURE CHECKOUT

Get in Touch

Company Details